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Please note, charges made to your credit card will be in AUD.  Due to an ongoing fluctuating exchange rate there may at times be a discrepancy in currency conversion. Local banks also add a surcharge for conversion. If the discrepancy amount seems unusually high please contact [email protected] with full details for an immediate follow up.

You will be responsible for paying any taxes incurred at the delivery destination. This may include, but not be limited to, any local sales tax or import duties. We operate on a DDU (Delivery Duty and Taxes Unpaid) basis. Check with own country Customs and Excise for further details. While we will endeavor to meet delivery date requests, understand delays may sometimes be unavoidable, such as weather conditions or clearance by customs. When requested, ensure the correct information is provided to customs to ensure your goods are cleared without delay. We are unable to refund any duty paid on any items returned to us either faulty or unsuitable as this is a contract between the purchaser and own country Customs and Excise.