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Shipping A Return

 

Stanley Lewis strongly recommends the insuring of all items for return as we will not be liable for goods that are either lost or damaged in transit. If the goods you are returning are accepted as faulty, Stanley Lewis will fully compensate all shipping costs.

Any item(s) returned to Stanley Lewis that has been damaged in transit will not be accepted and will be returned to the sender at the sender’s expense. We will not accept any item(s) returned to us that have been damaged in transit, so ensure proper packing and labeling procedures are applied.

It is the responsibility of the sender that the returned items are returned to us as a complete pack. However, if you are exchanging for a different design or color, return only the items inside the Stanley Lewis box. This will greatly reduce your shipping costs. On receipt of your return, we will send you the replacement items, minus the Stanley Lewis box.

If your return is part of a promotion which includes a gift, it is necessary to return all items including the gift, for a return to be processed. If you have forgotten to return the complete pack, we will hold the items returned for a period of 21 days only before charging the purchaser the value of the gift via the original payment method.

If for any reason your order is refused delivery or is not collected from the Post Office and Returned to Sender, all real shipping charges associated with the delivery and return of your order, plus a 20% handling charge calculated on the total order amount will be applied and deducted from the refund once the goods have been received by the office of Stanley Lewis and accepted as merchantable quality.

UNLESS STATED BY LAW ALL COSTS ASSOCIATED WITH THE RETURN OF GOODS ARE THE REPSONSIBILITY OF THE PURCHASER.  PLEASE CONTACT CHRISTOPER BY EMAIL AT [email protected] TO ARRANGE A RETURN.  THANK YOU.