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Shipping/Delivery Terms and Conditions

 

We will endeavor, but do not guarantee, to dispatch your order within 48 hours (subject to credit card authorisation) on you receiving your Confirmation of Order. According to your countries courier policy, your delivery may require a signature.  Please ensure the shipping address is up to date and correct and the recipient’s landline and/or mobile phone number is supplied. Actual shipping cost will be incurred for incorrectly addressed items.

When referring to the number of shipping days, these are business days. Please add an additional 4-5 days when ordering over the Christmas and Father’s Day periods.

Sometimes and for a multitude of reasons, delays in delivery are experienced which are totally out of our control. Weather, industrial action, customs and traffic conditions are just to name a few. Stanley Lewis cannot guarantee unforeseen circumstances and therefore asks for your understanding if a delivery is late.  We will however, do everything within our power to ensure delivery date requests are met.

Although we cannot guarantee, we will do our utmost to ensure delivery within the above guidelines. Because we use external postal and courier services, we cannot guarantee delivery times.  Sometimes delays in Customs also happen and again these delays are out of control.  We thank you in anticipation of your understanding and will aim at all times to delivery on time.